Skip to content

A quote was accepted: get it to the first booking

Updated For owners and office

After a client accepts a quote it sits under Accepted on the Quotes board, in one of these groups:

GroupMeaningWhat you do
Waiting for client's onboarding formThe client hasn't finished their details (access, pets, parking)Nothing yet, or send a reminder
Ready to bookEverything needed is inBook the first clean
Needs a cardYour payment rules need a saved card firstSend the card link, or book without a card

Ready-to-book quotes also appear in the Schedule's To assign tray.

Book the first clean

  1. Open the quote from Sales → Accepted → Ready to book.
  2. The Move this client into service panel shows the steps: Accepted ✓, Onboarded ✓, Schedule, Assign.
  3. Choose Schedule first clean →. The Book first clean window opens with the client, service and agreed price already filled in.
  4. Pick the Date and Start time, choose the cleaner or Assign cleaners later, and choose Create job. See Book a job for each step.

What happens next

  • The job appears on the Schedule. If it has a repeat (weekly, fortnightly…), the next clean is created after each one is completed.
  • If the client needs a card first, see "Card needed" when booking.