Each login has a role, and some pages are only for certain roles. If you open one you can't use, you're taken back to Today with "That page isn't available for your role."
Common examples
| Page | Who can open it |
|---|---|
| Settings → Connections → Payment rules | Workspace owner |
| Subscription and account | Workspace owner |
| Most Settings pages | Owner and administrator |
| Invoices and payroll | Owner, administrator and finance |
| Office screens (Schedule, Clients) | Not field workers; cleaners use the phone app |
Get access
- Ask the workspace owner to open Settings → People, HR & permissions → Roles & permissions.
- They find you, change your Access role, and choose Save access.
- Sign out and back in.
If you are the owner and still see this, contact support: your login may be set to a different role.