Fix a problem
Messages you might see and what to do about them.
- "Card needed" when booking a jobWhy a booking asks for a saved card, and the three ways to move on: send the card link, book without a card, or change the rule.For owners and office
- "The driving route could not be checked" or an address isn't foundFix incomplete or hand-typed addresses so Google can find them, and what to do when a route check fails.For owners and office
- "That page isn't available for your role"Why some pages are hidden, which role can open them, and how to get access.For owners, office, finance, team leaders and cleaners
- Something didn't save, or showed an errorCheck what saved, try once more, and send a report the support team can act on.For everyone
- My website says "Waiting for the publisher"What the publish states in Website Studio mean, how long publishing takes, and when to retry.For owners and office